ACCOMMODATION INFORMATION PAGE



HOLIDAY WITH YOUR HOUND SPECIAL (stays between 01 June - 30th November 2020)
We want you to enjoy having your dog with you, however, we do ask that you adhere to the following conditions that we will require you to agree in writing before your stay.

1. The dog must be house trained 2. The safety of our wildlife is paramount. We trust you will not bring your dog if they chase birds or wildlife. We require you to state this in writing to us.
3. The dog must not be allowed onto the furniture, on beds or in the round conversation pit (Cliff House)
4. All dog poo outside must be disposed of appropriately in a plastic bag and put in the outside bins provided.
5. We prefer that the dog stays outside however if the dog does come inside it must be dried off and mud removed before they enter the house.
6. We will supply water and food bowls.

*IMPORTANT: An extra minimum cleaning charge of $300 will apply for any damages caused by the dog or if the above conditions are not met. Our cleaners will provide photographs of the damage or highlight items not adhered to as per above.


AMENDMENTS TO OUR BOOKING TERMS AND CONDITIONS DUE TO CORONAVIRUS.

Standard Deposit Policy:
• All inquiries for a reservation will be converted to confirmed booking on the supply of credit card details through a secure link.
• No deposit is required to secure your booking (Note: a temporary amount of $1.00 at booking will be reversed after the booking is made)
• No money will be taken from your credit card at this time.

Booking Policy:
• 14 days before your arrival date, full payment for your booking is required. The full amount will be automatically drawn from the credit card details provided. You will be notified of the transaction as it occurs.
• Please notify us at the time of making your booking if you do not want the above to occur, we can arrange other methods of payment with you.

Cancellation Policy:
The company reserves the right, In the event of any booking being canceled by a guest, to charge a cancellation fee.
• Any cancellation of a reservations booking made by the client must be provided in writing to LifeTime Private Retreats and is subject to payment of the cancellation fees set out below.

• Both parties reserve the right to cancel or change the booking up to 15 days before arrival with no penalty.
• If a cancellation is received (for any reason) between 3 - 14 days of your arrival date, 50% will be refunded.
• If a cancellation is received (for any reason) between 0 - 2 days of your arrival date, no refund is payable.

Full refunds will not be given in connection with a cancellation due to circumstances arising beyond the reasonable control of LifeTime Private Retreats. This includes fire, floods, extreme weather events, global pandemics, terrorism threats, or airline or ferry strikes.

Travel Insurance:
• We advise comprehensive travel insurance to cover clients for flight or ferry cancellations, medical emergencies, additional expenses etc.

The validity of rates:
• Unless otherwise specified all rates are valid from 01 April 2020 to 31st March 2022.
• We reserve the right to amend rates, should the cost of services increase beyond our control.

CLEANING AND SANITISATION AT OUR RETREATS

In addition to our normal cleaning routine, we now pay extra attention to disinfecting all high touch areas and surfaces as per the government guidelines for our industry.

We use a commercial linen service that uses high temperatures that kill the Covid-19 virus.

Hand sanitiser is now supplied at our retreats.

HOUSE ONLY ACCOMMODATION:

As the name suggests, you pay for the rental of the house only. Bring your own food, drinks etc and unwind in the privacy of your own luxurious residence. More details here.

CLIFF HOUSE

SKY HOUSE

home

BEACH RETREAT

hom

PEBBLY BEACH RETREAT